If you or someone you know are in immediate danger please call 911 or go to your closest emergency room.
You are legally and ethically entitled to confidentiality. This means that your treatment cannot be discussed with any other parties without your written consent. There are a few exceptions to this, however. If you disclose abuse or are an imminent danger to yourself or others, confidentiality may be broken. Please refer to our privacy notice for more information.
Insurance can be beneficial in many ways however, in mental health, insurance can also be problematic to your treatment. Insurance companies require that we assign you a medical diagnosis and may request copies of the session notes. They will also often dictate how many sessions you get and may even only cover certain approaches or diagnoses. In addition, it is not uncommon for insurance plans to have a high deductible or charge you a specialist copay
At this time, we are an in-network provider for:
Please note that while we make effort to verify your benefits, ultimately, you are responsible for knowing what your insurance provider covers. We encourage all clients to check their benefits with their insurance provider.
If the client needs to cancel a counseling session, there will need to be 48-hour notice or there is a $90.00 fee. We send out reminder emails/text 48 hours in advance. If you need to cancel or reschedule you can call or text 801-980-3676.
Healing Steps Counseling values you as a client and the time you are willing to give in order to address the issues in your life. We also value the time of your counselor and believe that when the counselor has blocked off time on their busy schedule for you, the expectation is you will be there to work as hard as they are willing to work with you.
Payment is due at the time of service. If using insurance we will wait for your the first EOB so we can see if you have a copay or working towards deductible. Once we receive an EOB we will know your fee and charge it accordingly after each session moving forward.